Returns & Exchanges
At Xtreme Discount Mattress, we want you to rest easy knowing that your satisfaction is our priority. If your new mattress isn't the perfect fit, our streamlined return and exchange policy ensures a hassle-free transition to your ideal sleep solution.
Return Process
- 1.Contact Customer Support
Reach out to our support team within 30 days of delivery to initiate your return or comfort exchange request.
- 2.Verification of Condition
Ensure the mattress is clean and free of stains or damage; we recommend using a waterproof mattress protector to maintain eligibility.
- 3.Schedule a Pickup
Our logistics team will coordinate a convenient time to collect the mattress directly from your home, so you don't have to worry about transport.
- 4.Refund or Exchange Processing
Once the item is inspected at our facility, we will process your full refund or apply your credit toward a new mattress selection.
